Amazon How To Ask Seller A Question?

How do I find seller information on Amazon?

Go to the product listing on and click the third-party seller’s name. Click Contact the seller under Further Information. Go to Your Orders, find your order in the list, and click Contact Seller.

How do I know if a seller is third party on Amazon?

You can tell whether an item is being offered by a third-party seller on Amazon by checking the “sold by” and “fulfilled by” fields on a product page. Products that aren’t fulfilled by Amazon typically only list the “sold by” information on the product page.

How do I edit my question on Amazon?

How to Answer Customer Question and Edit it?

  • Go to the Product Page.
  • Scroll down to the Questions & Answers section.
  • If you see the question you answered that you need to fix: – Click on the Question. – Click Edit this answer.
  • If you DO NOT see the question you answered that you need to fix: – Click the See all answered questions at the bottom of the section.

Does Amazon have a live chat option?

Live chat free video chat and calling app
Available instantly on compatible devices.

Are there fake sellers on Amazon?

Amazon fake sellers are just what they sound like: people who set up an account and put items up for sale that they don’t actually have. Not only do they put items up for sale, they slap crazy-good prices on them. Unfortunately, that means Amazon refunds the buyer, while the fraudulent seller runs off with the money.

How do I complain about a seller on Amazon?

Click Your Account on the right side of the Amazon homepage and enter your email address and password. Click the yellow arrow labeled “Your orders.” Locate the order you are disputing and click “Problem with this order?” Choose the Contact Seller option to send an email message about your product.

Can you get scammed on Amazon?

Yes, you can sometimes find crazy deals on Amazon that are legitimate, but when an expensive item is discounted more than 30%, you should be wondering why. This goes double for any items being sold from a new, “just launched” third-party seller. Keep in mind, however, not all third-party sellers are scammers.

Can you trust 3rd party sellers on Amazon?

Yes, third party sellers can be safe to buy from on Amazon in general. However, there are certain things you should watch out for to ensure that it isn’t a scam. Reliable third-party sellers will most likely offer an easily accessible website featuring the same or similar products offered through their Amazon listings.

Does Amazon guarantee 3rd party sellers?

The Amazon A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller. Our guarantee covers both the timely delivery and the condition of your items.

How do I delete a question I asked on Amazon?

To delete a question you asked, click the arrow in the top right-hand corner of your question page and select Delete. If any answers have been added to your question, you’ll have to request its deletion.

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How do you send a message to Amazon?

Send a Text or Multimedia Message

  1. Open the Messaging app.
  2. Tap the Compose icon.
  3. Enter a phone number or name in the To: field, or tap the Add Contact icon to search or browse your contact list.
  4. Type your message.
  5. To attach a photo or video to your message and convert it into a multimedia message, tap the Attach icon.

How do I send a message to Amazon?

Send a critical message to a buyer

  • Go to the Orders menu, select Manage Orders.
  • Locate the order that you want to contact the buyer about.
  • In the Order Details column, click the name of the buyer to open the Contact Buyer page.
  • On the next page, select a contact reason, complete the message, and click Send.

How can I speak to Amazon?

Call Amazon at 1-888-280-4331 to speak to a representative. This is the direct, general customer service line for any and all Amazon issues. If you’re having an urgent problem, can’t access your account, or haven’t had luck contacting Amazon a different way, use this number to contact them.

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