How To Ask A Seller A Question On Amazon?

How do I ask a seller a question on Amazon before buying?

Go to the product listing on and click the third-party seller’s name. Click the Ask a question button. Go to Your Orders, find your order in the list, and click Problem with order. Depending on your issue, we’ll help you contact the seller if necessary.

How do you ask a question about a product on Amazon?

On a product page, scroll to the “Customer Questions & Answers” feature. Enter your question in the text box and click “Ask”. How do I answer a question? To answer questions, click “See all questions & answers” and choose questions you can answer from the “Unanswered questions” feature in the right column.

How do I find seller information on Amazon?

Go to the product listing on and click the third-party seller’s name. Click Contact the seller under Further Information. Go to Your Orders, find your order in the list, and click Contact Seller.

How do I know if a seller is third party on Amazon?

You can tell whether an item is being offered by a third-party seller on Amazon by checking the “sold by” and “fulfilled by” fields on a product page. Products that aren’t fulfilled by Amazon typically only list the “sold by” information on the product page.

What is Amazon third party sellers?

Third-party sellers are independent sellers who offer a variety of new, used, refurbished, and collectible merchandise. The steps to place an order with a third-party seller are the same as placing any other order on

What is Amozon?

Amazon ( is the world’s largest online retailer and a prominent cloud services provider. Amazon is headquartered in Seattle, Washington. The company has individual websites, software development centers, customer service centers and fulfillment centers in many locations around the world.

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How do I edit my question on Amazon?

How to Answer Customer Question and Edit it?

  • Go to the Product Page.
  • Scroll down to the Questions & Answers section.
  • If you see the question you answered that you need to fix: – Click on the Question. – Click Edit this answer.
  • If you DO NOT see the question you answered that you need to fix: – Click the See all answered questions at the bottom of the section.

How do you answer a customer question?

Here are seven points to consider when answering questions:

  1. Clarify the question first. Customers ask two basic types of questions.
  2. Show your domain expertise.
  3. Make sure everyone understands.
  4. Provide an expert point of view.
  5. Redirect inane and unfair questions.
  6. Respond with metaphors.
  7. Demeanor speaks volumes.

How do I message an Amazon order?


  • Click Orders. It’s in the upper-right corner.
  • Click the seller’s username.
  • Click Ask a Question.
  • Select an item type next to “I need assistance with.” Your options are “An order I placed” or “An item for sale”.
  • Select a subject.
  • Click Write message.
  • Write a message.
  • Click Send e-mail.

Are there fake sellers on Amazon?

Amazon fake sellers are just what they sound like: people who set up an account and put items up for sale that they don’t actually have. Not only do they put items up for sale, they slap crazy-good prices on them. Unfortunately, that means Amazon refunds the buyer, while the fraudulent seller runs off with the money.

How do I complain about a seller on Amazon?

Click Your Account on the right side of the Amazon homepage and enter your email address and password. Click the yellow arrow labeled “Your orders.” Locate the order you are disputing and click “Problem with this order?” Choose the Contact Seller option to send an email message about your product.

Can you get scammed off of Amazon?

Yes, you can sometimes find crazy deals on Amazon that are legitimate, but when an expensive item is discounted more than 30%, you should be wondering why. This goes double for any items being sold from a new, “just launched” third-party seller. Keep in mind, however, not all third-party sellers are scammers.

Can Amazon sellers be trusted?

Amazon offers nothing to validate you as a trusted seller (not like Google ore eBay). The best way to present yourself as a genuine seller is your feedback rating. Not all shoppers look at this, but if/when they do, then they can see you high rating (I assume) compared to other lower ratings.

Is Amazon a sketchy?

Two of the sellers are legitimate and one is sketchy. All three sellers ship their product to an Amazon warehouse where they are commingled. However, because Amazon commingles like-products, the item that is shipped to you is not necessarily the one the seller you selected sent to the warehouse.

Does Amazon guarantee 3rd party sellers?

The Amazon A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller. Our guarantee covers both the timely delivery and the condition of your items.

Who is the biggest seller on Amazon?

Top Marketplace Sellers

Rank Seller Lifetime Reviews
1 Pharmapacks 953,979
2 AnkerDirect 907,387
3 EPFamily Direct 137,850
4 Zappos 219,611

96 more rows

Does Amazon give your credit card information to sellers?

Amazon guarantees all items purchased from Merchant and Amazon Marketplace sellers, as well as sellers on third-party Web sites using Amazon Payments. Finally, never provide a seller with your credit card information or pay for an item by wire transfer, personal check or cash.

How do I become a third party seller on Amazon?

Let’s hop into it!

  1. Find a Product to Sell on Amazon.
  2. Open an Amazon Account.
  3. Choose Your Fulfillment Method.
  4. Create Your Amazon Listing.
  5. Find a Manufacturer.
  6. Order and Ship Your Product.
  7. Optimize Your Listing.
  8. Start Driving Sales.

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